Studio Policies
Online Scheduling
Schedules can get busy - we get it! We offer flexible online scheduling tools to accommodate your needs. After scheduling a music lesson, you'll receive an email within 12 hours to create an account on MyMusicStaff. Once you've created an account you can begin selecting lesson slots. Students just starting are welcome to schedule music lessons with various teachers in order to find their best fit.
30-minute lesson time slots are available. If you would like to schedule an hour-long lesson, select two 30-minute time slots. While 3-4 hours in lessons per month is recommended, we require a minimum of 1 hour of private lessons per month alongside of their class required times.
Mid-month the lesson calendars for the following 2 months are be posted online. Parents are notified by email when registration for the month opens so they can log in and sign up for lessons on a first come, first serve basis. Once slots have been selected, families receive an email reminder 1-2 days before each scheduled lesson.
Families have the ability to cancel and reschedule lessons online at any time. There is no charge for a cancelled lesson as long as the lesson is cancelled online at least 3 hours prior to the lesson time. There is a charge for ALL cancellations made within 3 hours of the scheduled lesson and no shows.
Music Lesson Attendance
To maintain learning, it's recommended that students spend one-hour per week in music lessons. Students may come once weekly for an hour or twice per week for 30-minute lessons.
Students must attend a specific amount of group classes and private lessons depending on their tuition package and age group listed below. Lesson fees will be charged based on the attendance schedule.
Cancellations
Cancellations must be made online via the scheduling portal. Cancellations made at least 24 hours in advance will not be charged. All no-show lessons will be charged.
Students are charged $20 for scheduled group lessons regardless of attendance. One make-up class will be accommodated each quarter.
If a lesson is cancelled because of illness, a notification will be sent to all students informing them of the opening. The original cancellation will only be charged if the opening is not filled.
Media Consent
88 Keys Academy often takes photos and videos of individuals participating in music lessons, performance events and activities. Please be aware that these images and videos may be used by 88 Keys Academy in future marketing and communications.
Payment Methods
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Credit / Debit Cards
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PAYPAL
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Venmo