Studio Policies
Online Scheduling and Set Times Available
Schedules can get busy - we get it! We offer options to meet everyone's needs. If you prefer a set weekly lesson time, please contact Mrs. Charla at 618-530-0867 to see what is currently open for weekly lessons. If you prefer to have the flexibility of scheduling your lessons online around other activities, we offer that option, too!
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Attendance Requirements
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All students must attend a minimum of three 45-minutes each month. Students who attend lessons regularly progress more quickly and stay more motivated.
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Each lesson slot on the calendar is a 45-minute lesson time slot.
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If you have a "weekly reserved lesson time" that slot will be reserved for you until that time no longer works for you or the teacher. If you schedule lessons on your own, you will need to wait for the email each month letting you know that the calendar is open for the following month. Do not start scheduling lessons until you receive an email informing you the calendar is open. Once slots have been selected, families receive an email reminder 1-2 days before each scheduled lesson.
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Cancellations
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Families have the ability to cancel and reschedule lessons online at any time. There is no charge for a cancelled lesson as long as the lesson is cancelled ONLINE in the scheduling portal at least 12 hours prior to the lesson time. Each family is permitted one "day of lesson" cancelation without charge in a calendar year. After the one permitted cancellation, there is a charge for ALL cancellations made within 12 hours of the scheduled lesson. There is a charge for ALL no shows.
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Media Consent
88 Keys Academy often takes photos and videos of individuals participating in music lessons, performance events and activities. Please be aware that these images and videos may be used by 88 Keys Academy in future marketing and communications.